Here’s how to book our accessible transport services

Covid Secure Information

For your safety, and the safety of service users and staff, anyone with Coronavirus symptoms – high temperature, new continuous cough, loss of taste, or smell must not come into the Unit or use any of our services. We deal with vulnerable community members.


Members can book on 01202 534 027 between 10 am to 12.00 am the day before travel.

Lunch outing every second Monday:  Poole – BH12 – BH18

Lunch outing Wednesday:  Zone A – BH1, BH5, BH6, BH7, BH8 & BH9 (BH9 east of Wimborne Road)

Lunch outing Thursday: Zone B – BH2, BH3, BH4, BH9 (BH9 west of Wimborne Road) BH10 & BH11

Click on this link to access our latest Outings Schedules

Community Cars

Members can book by phoning 01202 534 027 – please ring well in advance of required journey to ensure we can source a volunteer driver for you.

Hospital Hop

This very busy shuttle service runs throughout the week for appointments Monday – Friday 8.00 – 16.00 and bookings must be made in advance on 01202 534 027.  Booking in advance is vital to ensure we can slot you in.

Hire of Mobility Equipment for Use within Castlepoint

Electric mobility scooters, electric wheelchairs and self-propelled wheelchairs can be hired from sedcat Shopmobility at Castlepoint Shopping Park

 Electric Scooter / WheelchairManual Wheelchair
Shopmobility Member£3.00£3.00
Shopmobility Membership£12.00 per year

Payment for the hire of all mobility equipment for Non-Members would be by Debit Card only and the details of the card would be retained by sedcat to act as the deposit for the equipment in case of any damage to or caused to a third party, or if the equipment is not returned.

sedcat Castlepoint Shopmobility can be found at the Castlepoint Shopping Park in the lower car park underneath Sainsbury’s at the back of the car park. Parking is free of charge for four hours and there are disabled parking spaces available.

We are open from 10am – 4pm Monday – Friday and 10am – 3pm Saturday (closed Bank Holidays)

For further information call 01202 534 027 or email [email protected]

We require the following details of user’s:

  • Name/address
  • DOB
  • Contact details
  • Weight
  • Any medical conditions which affect ability to operate the equipment safely

A safety assessment will need to be carried out prior to the first visit – please contact us by telephoning 01202 534 027 or alternatively email us at [email protected] to book.

Become a member

To become a member, please complete the membership form here and return to us at [email protected]  or post to sedcat, Castlepoint Shopmobility, Castlepoint Shopping Park, Castle Lane West, Bournemouth, BH8 9XA.  A £12 membership fee applies, payment can be made by debit card by phone 01202 534027) or by cheque returned with the completed application form, do not send cash.